Privacy Policy

This Privacy Policy explains how Featrrr (“we,” “us,” or “our”) handles personal information when you use our websites, mobile apps, and marketplace services (the “Service”). It applies to buyers, creators, and visitors.

• Account data: name, username, email, phone number, profile details, and authentication identifiers.
• Marketplace data: listings, proposals, messages, reviews, opportunities, and transaction history.
• Payment data: billing details and payout information processed by payment partners such as Stripe. Featrrr does not store full card numbers.
• Device and usage data: IP address, browser or app version, logs, cookies, and analytics events.
• Media you upload: photos, videos, audio messages, and deliverables shared in chat or projects.

• Provide and secure the Service, including proposals, messaging, notifications, and payouts.
• Verify identity, prevent fraud, enforce policies, and comply with legal obligations.
• Improve search, recommendations, and product performance.
• Communicate with you about account activity, support, and product updates.

We share information with other users as you direct—for example, profile information visible to the public, proposal details shared with a counterparty, and messages sent to a conversation partner.

• Service providers that help us operate the Service (hosting, analytics, email/SMS, payments).
• Law enforcement or regulators when required by law or to protect rights and safety.
• Business transfers in connection with a merger, acquisition, or asset sale, subject to this Policy.

We do not sell your personal information.

We retain information as long as needed to provide the Service, resolve disputes, enforce agreements, and meet legal requirements. We use administrative, technical, and organizational measures designed to protect information, but no system is perfectly secure.

Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to object to certain processing. You can update profile details in account settings and contact privacy@featrrr.com for requests.

You may opt out of non-essential marketing emails using unsubscribe links. Some communications about transactions or security are required to use the Service.

Featrrr is not directed to children under 18, and we do not knowingly collect their personal information. If you access the Service from outside the United States, you understand that information may be processed in the U.S. and other countries with different data protection laws.

Privacy questions or requests: privacy@featrrr.com.